Industry experts agree that Augmented Reality [AR] technology is transforming the hotel construction industry in significant ways.” This emphasizes that the statement is not just the opinion of CREATOR’S, but a widely accepted fact among industry experts.

Following are some key ways AR is transforming the hotel construction industry:

Design Visualization

AR technology creates virtual 3D models of hotel and resort designs. Architects, designers, and developers can visualize their plans in real time and in 3D to make better design decisions. They can identify any potential design issues even before the start of construction. AR also allows stakeholders to visualize the hotel in different lighting conditions and to see how the hotel will look from different angles, helping to ensure that the final product meets their expectations.

Construction Planning

We use AR during the construction planning phase to improve communication and coordination between different teams. By overlaying digital information on the physical construction site, AR can help contractors and workers better understand the project scope and plan their work accordingly. This helps to reduce errors, delays, and waste.

Training and Safety

We use AR to train construction workers and hotel staff on safety procedures and best practices. AR can help workers and staff by simulating real-world scenarios, to learn how to react in emergency situations, thus reducing the risk of accidents and injuries.

Guest Experience

We work with AR to enhance the guest experience in hotels, by guests using AR-enabled mobile apps to explore the hotel’s facilities and amenities. Before the guests arrive, they can see the pool or spa, with virtual tours of the hotel, giving them a better sense of the layout and design.

Marketing and Sales

Our team uses AR technology to create interactive marketing and sales materials for hotels. For example, hotel developers can create virtual models of their properties, allowing potential guests to explore the hotel and its surroundings before making a booking. This can help to attract more guests and improve occupancy rates.

Conclusion

AR technology is transforming the hotel construction industry by improving design visualization, construction planning, training and safety, guest experiences, and marketing and sales.

If you want to know more please do not hesitate to contact our expert team for working with us on project management requirements.!

To Your Succes!

Bert Bykes @ Contact

Image: CREATOR’S Master Program

CREATOR’S takes pride in being your trusted and proven hospitality project management specialists that serve clients in all aspects of their hotels, resorts, food & beverages and, residential construction and interior fit-out endeavours.

Our expertise and specialist skills within the documentation, quality control and processes, and project management are of high quality and standard. This is supported by our principles of creating a quality delivered product for our clients that embodies new ideas together with enduring qualities.

CREATOR’S primary aim is to provide an international standard of management of the entire project management and interior fit-out process from concept and value engineering through construction, to timely completion and delivery of projects and their final handover.

The key management approach is the essential close coordination between clients, consultants and contractors to achieve the maximum benefit and solution to the client, in the most cost and time-effective manner.

Our clients achieve this result by utilising our computer-aided project management systems to prepare budgets, cost engineering, quality management systems, variations, material monitoring and documentation control. We further program both the pre-and post-construction phases for both consultant and contract documentation.

CREATOR’S senior management team has been actively involved in many large and small-scale hospitality, interior fit-out and property-related projects since 1985. This includes serviced apartments, hotels, resorts, branded residences, hospitals and commercial interiors for retail chain roll-outs for major MNCs throughout Australia, the Middle East and South East Asia.

Our highly experienced Project Managers take responsibility and accountability for the successful delivery of individual projects across the Asia Pacific region. We assist our clients with developing their briefs and requirements and appointing the right design and consultant team. To add value we support our clients by procuring the best value suppliers and contractors and making sure that the contracted work is executed efficiently and effectively.

We provide clear and accurate reporting and ensure that communication between the various project team members is fast and effective.

Our absolute focus on building successful relationships with the client and the project team combined with our “hands-on” approach results in projects being completed within the agreed parameters of cost, time and quality.

Our Key Proven Project Management Activities Are, But Not Limited To:-

• Build-ability Analysis
• Contract Administration
• Cost Control
• Coordination of Project Activities
• Change Management
• Consultant Team Selection and Engagement
• Contractor Selection and Appointment
• Design and Scope Management
• Feasibility Study
• Master Planning and Concept Analysis
• Operational Management
• Procurement Management
• Procurement Controls and Contracts
• Project Brief Development and Needs Analysis
• Programming
• Project governance
• Project Commissioning and Handover
• Quality Assurance and Project Management Procedures
• Risk management
• Relocation Management
• Value Management

In conclusion, by adopting advanced digital technologies in project management, companies can improve the efficiency, safety, and sustainability of the construction process. We can assure you that these technologies will continue to develop and can be confident that more innovations and improvements in the construction industry are coming our way.

If you want to know more please do not hesitate to contact our expert team for working with us on project management requirements.!

To Your Succes!

Bert Bykes @ Contact

Image: CREATOR’S Master Program

The use of Empathy Mapping in hospitality design is a powerful technique that can be used in design to create exceptional guest experiences. The key part is for our designers to clearly understand and, clarify the needs and desires of guests. Once this is defined, we can then create great beautiful-looking spaces that function effectively and most importantly meet the needs of their intended users.

Table of Contents

1. The Empathy Mapping Process
2. The Benefits of Empathy Mapping in Hospitality Design
3. How to Use Empathy Mapping in Hospitality Design
   – Step 1: Define Your Audience
   – Step 2: Gather Data
   – Step 3: Create the Empathy Map
   – Step 4: Analyse the Empathy Map
4. Examples of Empathy Mapping in Hospitality Design
   – Four Seasons Tokyo
   – Rosewood London
   – Ace Hotel, New York
5. Conclusion

1. The Empathy Mapping Process

Empathy mapping is a process by which we create visual representations of typical users This includes possible thoughts, emotions, behaviours, and their environments. The use of this information allows us to obtain clear insights into the user’s perspective that can be used for our key design decisions.

2. The Benefits of Empathy Mapping in Hospitality Design

We believe that empathy mapping is a must in hospitality design, as the guest experience is most important. As we learn to identify the needs and desires of guests, we as designers can then create unique and functional spaces. We are then able to properly plan and design spaces that look attractive and functional that meet the needs of their intended users.

3. How Do We Use Empathy Mapping in Our Hospitality Design

Step 1: We Define Our Audience

The first step in empathy mapping is to define our guests, including their demographics, interests, and behaviours.

Step 2: The Obtaining Data

Our next step is to obtain data about the guests through proper research methods such as surveys, interviews, and observations.

Step 3: We Start to Create the Empathy Map

With the needed data we obtained, we can start to create an empathy map. We start with drawing a basic diagram outlining our guest’s perspectives. After this, we will split the diagram into four quadrants that are named: “says,” “thinks,” “does,” and “feels.” We input our observations and insights that we obtained from guests in each quadrant.

Step 4: The Empathy Map to be Analysed

Finally, we are now able to analyse the empathy map to identify patterns and connections through observations. Most importantly, we can now use this data to properly prepare a brief with our design decisions that create spaces meeting the expectations of our guests.

4. Examples of Empathy Mapping in Hospitality Design

Here are some examples of empathy mapping in action in hospitality design:

Four Seasons Tokyo

At the Four Seasons in Tokyo, they used primarily empathy mapping to redesign its guest rooms and to get a better understanding of their guest’s needs. Following that they were able to create spaces that were comfortable, convenient, and functional. What stood out was the incorporation of features such as a dedicated workspace, a spa-like bathroom, and high-tech amenities that resulted in creating memorable guest experiences.

Rosewood London

The Rosewood London decided to use empathy mapping to redesign its lobby as it wanted to understand the needs and preferences of its guests. With that Empathy Map, they created a functional and welcoming lobby space that included elements such as comfortable seating, natural materials, and warm colour palettes that created a sense of luxury and comfort.

Ace Hotel, New York

The brand-new Ace Hotel concept in New York was realised via the use of empathy mapping. With that, they understood the hotel’s overall amenities design and branding needs. The result was in being able to create spaces that were both functional and unique. This incorporated elements such as custom furniture, curated artwork, and a focus on sustainability being able to create unique memorable and eco-friendly guest experiences.

5. Conclusion

Empathy mapping is a powerful technique that can be used in hospitality design to create exceptional guest experiences. The key part is for our designers to understand and clarify the needs and desires of guests. Once they define this we can then create great beautiful-looking spaces that function effectively and most importantly meet the needs of their intended users.

If you want to know more please do not hesitate to contact us for working with us on Empathy Mapping endeavors!
To Your Succes!

Bert Bykes @ Contact